Guest Access Portal
Self-service portal for hotel guests to manage their WiFi access.
Overview
The LALABill guest portal allows hotel guests and WiFi customers to check their remaining time/data, redeem voucher codes, and make payments for internet access.
What problem does it solve?
Guests who run out of WiFi time or have issues need to contact the front desk, creating unnecessary support load and frustration.
How it works
After connecting to WiFi, guests can access the portal to view their remaining time and data, redeem additional voucher codes, or purchase more access via mobile money.
Requirements
- LALABill with captive portal deployed
- Active hotspot on MikroTik
Step-by-step setup
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Enable customer portal
The portal is enabled by default. Guests access it through the captive portal page.
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Configure portal options
Choose which features are available: voucher redemption, mobile money, usage display.
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Share portal URL
The portal URL can be included on the WiFi voucher card or in the room information.
Benefits
Guests manage their own WiFi access without contacting support.
Guests can purchase additional time or data directly from the portal.
Fewer WiFi-related queries for front desk staff.
Frequently asked questions
Related features
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