Guest Access Portal

Self-service portal for hotel guests to manage their WiFi access.

Overview

The LALABill guest portal allows hotel guests and WiFi customers to check their remaining time/data, redeem voucher codes, and make payments for internet access.

What problem does it solve?

Guests who run out of WiFi time or have issues need to contact the front desk, creating unnecessary support load and frustration.

How it works

After connecting to WiFi, guests can access the portal to view their remaining time and data, redeem additional voucher codes, or purchase more access via mobile money.

Requirements

  • LALABill with captive portal deployed
  • Active hotspot on MikroTik

Step-by-step setup

  1. Enable customer portal

    The portal is enabled by default. Guests access it through the captive portal page.

  2. Configure portal options

    Choose which features are available: voucher redemption, mobile money, usage display.

  3. Share portal URL

    The portal URL can be included on the WiFi voucher card or in the room information.

Benefits

Self-service

Guests manage their own WiFi access without contacting support.

Extended revenue

Guests can purchase additional time or data directly from the portal.

Reduced support load

Fewer WiFi-related queries for front desk staff.

Frequently asked questions

Yes. The portal allows guests to redeem additional voucher codes or pay via mobile money for more access.

Related features

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